Privacy Policy

Welcome to RealWin.ai. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our website, mobile application, and services.

1. Information We Collect

a. Information You Provide Directly

  • Personal Data: Name, email address, mobile number, location, payment details (if applicable), and any other information you submit when creating an account, signing up for offers, or contacting support.

b. Automatically Collected Information

  • Device and Usage Data: IP address, browser type, device type, operating system, referring URLs, page views, session time, and clickstream data.
  • Cookies and Tracking: We use cookies and similar tracking technologies for personalization, performance analytics, and ad targeting.

2. How We Use Your Information

We use your data to:

  • Create and manage your account
  • Deliver and improve our services
  • Process transactions and send notifications
  • Respond to inquiries and support requests
  • Run promotions, surveys, or contests
  • Monitor site performance and detect security issues
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service providers (e.g., hosting, analytics, marketing tools) under strict confidentiality
  • Legal authorities, if required by law or to protect our rights
  • Business partners, in case of a merger, acquisition, or asset sale

4. Cookies and Tracking Technologies

We use:

  • Essential cookies for site functionality
  • Performance cookies (e.g., Google Analytics)
  • Marketing cookies to deliver personalized ads

You can manage or disable cookies in your browser settings.

5. Data Retention

We retain personal data as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security Measures

We implement reasonable security practices, including encryption, firewalls, and secure servers to protect your data. However, no system is completely secure. Please use strong passwords and avoid sharing account access.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access or update your personal data
  • Request deletion of your data
  • Withdraw consent for marketing communication
  • Opt out of cookies and tracking tools

To make a request, please contact us at privacy@realwin.ai.

8. Children's Privacy

RealWin.ai is not intended for children under the age of 18. We do not knowingly collect data from minors. If you believe a child has submitted data, contact us immediately.

9. Third-Party Links

Our platform may contain links to third-party sites or services. We are not responsible for the privacy practices of these external platforms.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date. Your continued use of the platform constitutes acceptance.

11. Contact Us

If you have questions or concerns about this Privacy Policy, reach out to us:

Email: contact@realwin.ai
Website: https://www.realwin.ai