Privacy Policy

Last updated: 6th Oct 2025

At RealWin.ai, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

Account Information: Name, email address, and login credentials when you sign up.

Payment Information: Processed securely via third-party gateways (e.g., Stripe, Revolut). RealWin.ai does not store card details.

Usage Data: Device info, IP address, browser type, and session logs for analytics and fraud prevention.

Cookies: Used for session management, analytics, and personalization.

2. How We Use Your Information

• To provide AI-driven sports insights and platform features.
• To process payments, manage subscriptions, and send service-related notifications.
• To improve prediction accuracy, site experience, and security.
• To communicate updates, offers, and educational content (you can opt out anytime).

3. Data Sharing

We do not sell or rent your personal data. Information may be shared only with:

• Service Providers: For hosting, payments, or analytics (e.g., AWS, Stripe, SportsMonk).
• Legal Authorities: When required by law or for fraud prevention.

4. Data Retention

We retain personal data only as long as necessary for service delivery, legal, or operational reasons.

5. Security

All data is encrypted during transmission and stored securely. We use industry-standard security protocols and regular audits.

6. Your Rights

You can:

• Request access, correction, or deletion of your personal data.
• Withdraw consent for marketing communications.
• Contact us at info@realwin.ai for data-related queries.

7. Third-Party Links

Our site may include links to external platforms. RealWin.ai is not responsible for their privacy practices.

8. Updates

We may update this policy periodically. Continued use of our services implies acceptance of the revised policy.